Welcome to PoisEQ
Refine the craft of leadership by adding your distinctive strokes
We believe in empowering service industry leaders to thrive in dynamic environments through a unique blend of emotional intelligence and situational leadership training. Our mission is to cultivate leaders who not only excel in their roles but also foster a culture of growth, loyalty, and unparalleled success within their organizations.
About POISEQ
Was created recognizing that the hospitality industry faces multiple challenges that impact the delivery of quality service. These challenges arise from diverse factors, ranging from customer expectations to operational issues, talent management, talent proficiency, motivation, or alignment to highlight a few.
These operational and cultural obstacles, when not resolved, result in negative brand recognition, loss of market share, talent turn over, additional costs and create a vortex of deficiencies.
Services We Provide
Laedership Seminars
Our two-day leadership seminar including EQ assessments, personal calibration and benefits of loyalty…
Operational Training Modules
Food and Beverage Operation.
Product- Staffing – Staff training- Profitability- Structure
Concept integrity- Concept proposition…
Operational Consultancy
Hands on “dive in” assessments of your current operation from operational execution…
Talent Development Plans
Based on EQ assessment, we will create, together with your leaders a short term and long-term…
Laser Recruitment
Leveraging our operational experience and a vast network of professional connections…
head on my current leadership team challenges.”
I believe this is a practical and positive approach to re-energizing our efforts delivering better service to our clients
and injecting strength into our teams”
expectations and I do not have time to prepare our new leaders for success
as I am driving the operation, this is a great partnership”
but a voice from outside is accepted with no resistance,
it is easier for my teams to embrace.”
it is not only the content of the trainings but how relatable
the delivery is by real hands-on leaders.”